Disclaimer

Porchlights is a record-keeping tool, not a legal adviser.

• Compliance checklists for England, Wales and Scotland are a starting point. Requirements change, and some depend on your council, your property and your tenancy. Check gov.uk, gov.wales or mygov.scot, and take professional advice where needed.
• Response-time targets are the targets you set. They are not legal deadlines, although they are designed to help you meet your repair obligations.
• Porchlights does not prepare, check or serve possession notices, rent increase notices or other legal documents.
• Self-help tips shown to tenants are limited to simple, safe checks. Tenants are always told to stop and report the problem if unsure.
• Emergency instructions point tenants to the National Gas Emergency Service (0800 111 999) and 999. They don't replace your own duty to respond to emergencies.
• Porchlights does not provide tax, accounting or Making Tax Digital services.